1. Browse all products available via the products section
2. Enter the quantity required in the quantity box under your desired product(s) and click the “Add To Quote” button
3. Once you have selected all the products you require, you can review your “products in the quote” via the link located on the menu of every page
5. Proceed to check out and fill out all required fields.
6. Click “Submit Quote” if you are ready to request a quote
7. We will respond to enquiry within 24 hours during standard business hours with a detailed quote.

A minimum order of $350 applies on all orders.
We offer DIY hire pick-up on smaller items. These items are available for pickup from our facilities.

A Deposit applies and T&C’s must be adhered.

Yes we do. When you make your initial booking for hire or event styling, you will be given 3 days to provide a 50% deposit. This will keep your booking secured in the case of further enquiries for your booking date.

No. Due to our strict delivery schedules our staff cannot apply decals to props.

Final payment for event styling is due 1 week prior to your event. Final payment for hire orders and items is due one week prior to, the day of pickup or delivery.

Yes, the late fee is calculated at $25.00 per day. It will be deducted from the deposit paid.

No. 

Install and Retrieval fees are additional charges based off the amount of items hired, location, accessibility and hours of Install/Retrieval time. To request a full quote please fill out all required information when requesting a quote.

Small DIY hire orders can be collected from our Facility. Items available for DIY hire have a special note on the product page.

Items must be collected on Friday prior to the event and returned on Monday.

All items picked up from the warehouse will require a security bond until items are returned.

Installs Schedules are allocated on the week of the event and will be based off the start and finish time of your event. You will be contacted on Monday week of your event with a one hour delivery time window and 1 hour retrieval time window.

We will always aim to deliver at a minimum 3 hours prior to your function start time to allow for setup and decorations to occur.

Where applicable venues with restricted access times will be noted and we will work within these time frames.

Please note once install & retrieval times have been allocated these times are set in the schedule.

As a large majority of our items are heavy and fragile, we charge a “stairs fee” to accommodate additional staff who are required to attend upstairs installs and retrievals when no elevator is available. 

Unfortunately, because the props were taken out of inventory and secured for your event, we cannot refund 50% deposits based on cancellations.

Deposits are non-refundable, transferable and cannot be exchanged for a credit note.