Prop Hire

How do I request quote

1. Browse all products available via the products section
2. Enter the quantity required in the quantity box under your desired product(s) and click the “Add To Quote” button
3. Once you have selected all the products you require, you can review your “products in the quote” via the link located on the menu of every page
5. Proceed to check out and fill out all required fields.
6. Click “Submit Quote” if you are ready to request a quote
7. We will respond to enquiry within 24 hours during standard business hours with a detailed quote.

Is there a minimum order?

A minimum order of $350 applies on all orders.
We offer DIY hire pick-up on smaller items. These items are available for pickup from our facilities.

A Deposit applies and T&C’s must be adhered.

Do you require a deposit when placing an order?

Yes we do. When you make your initial booking for hire or event styling, you will be given 3 days to provide a 50% deposit. This will keep your booking secured in the case of further enquiries for your booking date.

Can you apply my decal to the hired props?

No. Due to our strict delivery schedules our staff cannot apply decals to props.

When do you require final payment?

Final payment for event styling is due 1 week prior to your event. Final payment for hire orders and items is due one week prior to, the day of pickup or delivery.

Is there a late fee if the hire is not returned by the due date?

Yes, the late fee is calculated at $25.00 per day. It will be deducted from the deposit paid.

Install and Retrieval

Is the Install and Retrieval included?


Install and Retrieval fees are additional charges based off the amount of items hired, location, accessibility and hours of Install/Retrieval time. To request a full quote please fill out all required information when requesting a quote.

Can I pickup the items

Small DIY hire orders can be collected from our Facility. Items available for DIY hire have a special note on the product page.

Items must be collected on Friday prior to the event and returned on Monday.

All items picked up from the warehouse will require a security bond until items are returned.

Can I arrange After Hours Install/Retrieval?

Yes. We offer after hours install and retrieval.  Additional charges apply.

What time is my install?

Installs Schedules are allocated on the week of the event and will be based off the start and finish time of your event. You will be contacted on Monday week of your event with a one hour delivery time window and 1 hour retrieval time window.

We will always aim to deliver at a minimum 3 hours prior to your function start time to allow for setup and decorations to occur.

Where applicable venues with restricted access times will be noted and we will work within these time frames.

Please note once install & retrieval times have been allocated these times are set in the schedule.

Why do you charge an upstair fee?

As a large majority of our items are heavy and fragile, we charge a “stairs fee” to accommodate additional staff who are required to attend upstairs installs and retrievals when no elevator is available. 

Props Cancellations

My event got cancelled, can I get the 50% deposit back?

Unfortunately, because the props were taken out of inventory and secured for your event, we cannot refund 50% deposits based on cancellations.

Deposits are non-refundable, transferable and cannot be exchanged for a credit note.

Balloon Garlands

How do I book Balloons for my event?

We would love to be a part of your special day. Please complete the Booking Form below so we have all the information we need to provide you with an accurate quote.

My event was cancelled. Can I get my deposit back?

Deposits made for our Balloon Garlands are non-refundable, transferable and cannot be exchanged for a credit note.


What is your payment options?

We accept payment via direct bank transfer and over the phone Mastercard/VISA card payments. Payment instructions are noted on all booking invoices.

We do not accept American Express 

We do not accept Personal Checks 

General Questions

Can I visit your warehouse to see the props?

Yes, we take warehouse appointments by consultation only. There is a $50 consultation fee for a one-hour time slot where we can discuss what you are looking to hire and put it together for you.

If you proceed with your quote the $50 consultation fee is applied as a credit to your booking. We take appointments on Thursdays, please send us an email with your requested time slot.

Can you apply my decal to the props?

No. Due to our strict delivery schedules L’Arie Events staff cannot apply decals to props. 

Do we clean everything before returning?

Yes we ask that you wipe down any food and liquid residue from any products. Specially dinnerware.

Do you provide balloons, neon signs, or wood signs?

Our team of Certified Professionals in Organic Balloon Styling will create the most luxurious balloon arrangement for your next event. Complete our Booking Form so we have all the information we need to provide you with an accurate quote. 

At L´Arie Events we custom make our own Neon Signs. Our Neon specialists can custom make your event and business Neon Signs. Complete our Neon Order Form and our team will provide you a quote.


More Questions!

Our team would love to help you.

Contact us